Frequently Asked Questions

Three most important reasons:
(1) The advantage of currency
(2) The advantage of the abundant resource of skills & manpower in India
(3) To balance the demand and supply ratio.

Having the first two advantages by our side – as an offshore development company, we can provide quality deliverable at reasonably competitive prices than the company next door or the one nearby your office. Using a robust IT Infrastructure and global communication channel, we can assure effective communication methods to provide seamless services for your distinguished requirements.

Yes – it is legal. There can be exceptions such as if you are building an application that is classified; they require encryptions to be transferred across national borders, or they are created with intent for illegal activities. We follow the laws of the country where your business is operating from. And in the instances where it requires strong encryption, PRAXINFO will implement standard industry encryption that is in compliance with United States Law.

Strike a deal with us and you will work with highly innovative and experienced team of designing and development at the most competitive prices in the market with your expected quality benchmarks.

Quality Assurance:

• Confidentiality Guarantee
• Price Guarantee
• Results Guarantee

The quality we promise is ultimately the reflection of abilities of our employees. Our employees are: English speaking graduates, post-graduates and highly-skilled professionals that possess multiple years of industry experience with a know-how of working for offshore Projects for global clients. Our selection process includes verbal and analytical tests, technical tests, 2+ hours of interviews in a systematic process, problem solving on a given task and detailed reference checking.

We have a customized approach to ensure that we offer flexibility to our clients. Therefore, we work on fixed price model, hire a developer model and also on hourly basis.

For Small Projects, we sometimes go for 50% advance and 50% after completion, for  big projects  we  can divide the task into milestones as mentioned below:

• Fixed Price Projects: Advance: 25%
• 2nd Milestone: 25% after completion of 50% of work
• Beta Release: 25% after completion of 75% of work
• Final Release: 25% when Projects are ready to go live or the app is ready to be uploaded on the app store or the website of the client’s server.
• Hourly Basis Projects: Monthly Payments
• SEO Projects: 100% Advance on Monthly basis

Also, these are standard payment terms; for individual projects, the milestones may differ with some aspects.

We sign the NDA before the initial discussion and the final contract is drawn out in details before the project orientation. We are bound by the legal framework of your country and we are a registered company based in India.

We are members of NASCOM, Amazon Web Services, GESIA as well as CII and are Magento Bronze & Google Analytic Certified.

PRAXINFO follows standard industry practices to protect your intellectual property i.e. copyrightable, patentable, proprietary information that is outside the disclosure or irreversible loss. We always ensure that we are a faithful development partner for our clients.

Request for Proposal and Request for Information can be done by the methods that is best suited to you. You may choose to contact us by filling the ‘Contact Us‘ form or also choose to send an email to us on support@praxinfo.com. We will get in touch with you by your preferred mode of communication in 24 working hours.

For the past 6+ years, PRAXINFO has successfully developed sophisticated software solutions for mobile & web platforms for diversified clientele. Our teams have the expertise managing projects and delivering engaging and robust products that enhance the digital footprint of your business domain.

We use Basecamp as a standard tool for Project Management and when the Project is rewarded to us – we will open the Project in Basecamp for seamless management of the tasks.

Yes – we have the teams who will be able to effectively communicate with you during your business hours. We use phone calls, emails, and Skype as our primary tools for communication. And as per your convenience, we will be communicating with you on your project requirements via a preferred mode of communication.

You will be in close control of your project. Our assigned Business Consultant will be your single resource of contact for any issues related to the project, regular updates and to ensure that your work is done as per the pre-set guidelines.

We follow a transparent approach while we go along the complex requirements and multiple tasks of project management. Each of your projects will be assigned to a project manager and he will be responsible for delivering the project to you. Following will be the steps for escalation and all of them will be available in the Basecamp:

• Project Leader
• Project Manager
• VP – Sales & Marketing
• CEO

We have dedicated teams for UI and UX. As part of the project orientation process, the Project Manager will be sharing with you the document for design requirement which is required to be filled by you. Utilizing the details provided by you, we will provide you 2-3 samples of icons and splash screens. Upon 2-3 revisions, we expect that the design will be finalized. Only once it is finalized, we will carry on with designing for the remaining screens and the UI.

Yes, Of course! You can hire one from us who will work up to 170 hours/month

Yes – We will be available 24/7.

• Fixed Price and Fixed Scope.
• Hourly basis (Time and Scope based)
• Hire a dedicated developer or a team that reports directly to you
• Fixed Time, fixed hours and flexible Project

We have an applied and systematic approach to our Project Development Life Cycle. We follow an agile methodology to ensure high quality and self-motivated teams and make sure that you are aware on the overall progress of the project, your views are taken into account with priority and bottlenecks are resolved. So there would never arise any situation wherein you would require a refund. But even if you do, we respect the relationship established with you and whatever due refund comes, we would be more than happy to give it back to you.

PRAXINFO believes that our relationship begins when the project is completed – not the other way round. We emphasize on nurturing professional relationships with our clients during and after the completion of the project. Therefore, you can expect complete support and maintenance of the products provided by us in future. We will actively be working with you to identify the areas of improvement based on user reviews and upgrading the technology in future.

Yes! Please click here to view our portfolio and testimonials